This Is Why Your BlackBerry ‘Hangs’!!**

Firstly i’d like to tell you (that’s if you don’t know already) that it’s called ‘lagging’ and not hanging. That said, we at FathomBerry are always making sure our readers and followers always get the best from whatever BlackBerry devices they have. So we are going to tell you why your BlackBerry lags and how you can manage or even stop it. We all hate the spinning hour-glass and the ‘clock’ now don’t we??!!

Back then, when the Bold 9900 (Bold5) was released it was generally recognised as one of the best phones BlackBerry ever made. It (9900) received a very huge welcome not until users started complaining about lagging on the device, this went on till some people were even discouraged from buying the device, but if you still have yours we are going to show you how you can stop or manage this lagging of a thing on any BlackBerry device you own. Just follow these simple rules and tips and if you don’t notice a difference come back here and make sure you did the right thing as we said it.
Like other devices, BlackBerry smartphones are susceptible to memory issues. If not addressed, an overloaded memory system can cause the device to slow down or even delete data.

Causes of Lagging (AKA Hanging)
1) Application overload.
The phone may be slow when too many applications are running simultaneously in the background.
2) Memory considerations.
As a BlackBerry gets filled up with ringtones, text messages and call logs, it may develop memory allocation issues. These issues will cause the device to slow down and if not resolved, your BlackBerry may delete data from its memory system.

How to stop/manage the hanging/lagging.
1) Close all applications that are not in use.
Lets take the BlackBerry Browser for example, BlackBerry Device Software 6.0 and higher provides a tabbed browsing experience. You have to ensure that tabs that are no longer in use are closed by pressing the Menu key, selecting Tabs, and clicking on the red X under the tabs that are no longer in use because a tab could contain active media frames that will keep running until that tab is closed. So rather than merely escaping from them, close all applications that you are not using to free up available memory. The End key and Back button are quick ways to jump to your homescreen but it doesn’t ‘exit’ the app. Be sure to EXIT an app that is not in use.

2) Clear Your Event Log. Often.
Your BlackBerry stores everything, yes every dang thing that happens on the device is stored as an event in the event log. When you opened an app, when you closed an app, mobile websites you’ve visited, what you’ve downloaded, what you’ve deleted, etc EVERYTHING. Now you see, That’s a lot of information to be stored in a phone, so you have to clear that log as often as you can. Here’s a quick way to clear out all of that wasted space:
Hold down the ‘alt’ key and type ‘LGLG’ (lower case, without quotation marks). This will take you directly to your device’s Event Log. From there, press the BlackBerry button and select ‘Clear Log.’

3) Memory Cleaning.
Your BlackBerry stores a lot of information and data, some you know, some you don’t, some you permit others don’t even need your permission. Things like Encrypted Messages, Certificate Status Manager, Contacts Cache etc also store data on your device. You can simply clear such data by occasionally cleaning your memory or even enabling the automatic memory cleaner to do the job at specified times. To do this
For OS 6 and 7 devices :
Go to ‘Options’ > Scroll to and select ‘Security’ > ‘Advanced Security Settings’ > Scroll to ‘Memory Cleaning’ > Select the box beside ‘Enable’ to enable regular memory cleaning.

For OS 5 devices :
Go to ‘Options’ > Scroll to and select ‘Security Options’ > Scroll to and select ‘Advanced Security Options’ > Select ‘Memory Cleaning’ > You’ll see a drop-down menu, select ‘Enable’.

4) Clear Your Browser Cache.
Just like your desktop browser, you BlackBerry’s browser also stores content cache which can take up a lot of space if not cleared. It’s a good idea to do this often, depending on how much you use your BlackBerry for internet browsing. To clear your Browser Cache
For OS 6 and 7 devices :
Open your browser > Press the BlackBerry button to reveal a menu > Select ‘Options’ > Scroll down to the bottom where it says ‘Clear Browsing Data’ (shown below) make sure the box beside ‘Cache’ is checked > Select ‘Clear Now’.

For OS 5 devices :
Open your browser > Press the BlackBerry button to reveal a menu > Select ‘Options’ > Select ‘Cache Operations’ > Under ‘Content Cache’ you will see a ‘Clear’ button. Select ‘Clear’.

5) Configure Your Instant Messaging and Social Networking Application Settings.
IM and Social applications may send and receive information on a periodic interval as far as they are active on your device. These applications may have options or settings that will reduce the frequency at which data is transmitted, for example your twitter timeline can be set to refresh every 30 minutes. To reduce the frequency at which data is transmitted, Log out of IM and Social applications when they are not in use or needed. This can even improve your battery life too.

6) Remove large and unnecessary applications that are installed on the BlackBerry smartphone.
You can check and determine the application space that is available on the BlackBerry smartphone by completing the following steps:
* Connect your BlackBerry smartphone to a computer. Open the BlackBerry Desktop Software.
* Select Applications
* Under the Application Summary section, note the total application space.
* Then remove applications that are not required. For example, remove additional language packs and themes.
This will help free some memory space since applications that are installed on the BlackBerry smartphone are stored in the flash memory and this limits the amount of memory that is available for other applications and application data.

7) Do you really need a Media Card (Memory Card) ?
Most devices like the 9900 (Bold 5) come with enough in-built memory of up to 7GB. That may be enough storage space for some users while others might think it’s too small, as if you want to turn the phone into a hard disk. When you have 7GB of internal storage space and you add another 8GB to it what are you expecting? We’ve tried this and we noticed the difference and that’s why we’ll say DON’T USE A MEMORY CARD. If your device has an internal storage space of 8GB that should be enough for you because any extra external memory card might just be too much load for you device to handle.

8) Change the Keep Message and Keep Appointments Settings.
Messages can be stored on your BlackBerry for as long as you want, the thing is how much space will be used up. It’s advisable you change the ‘Keep Messages’ and ‘Keep Appointments’ settings on the BlackBerry smartphone to reduce the number of old messages and data stored in flash memory. To do this
For OS 5.0 Devices
On the Homescreen of the BlackBerry smartphone, open the Message or Calendar application.
* Press the Menu key.
* Click Options.
* Click General Options.
* Set the Keep Messages and Keep Appointments fields to either 15 Days or 30 Days.
* Press the Menu key.
* Click Save.

For OS 6.0 to 7.0 Devices
On the Homescreen of the BlackBerry smartphone, tap All
* Click the Messages or Calendar application.
* Press the Menu key.
* Click Options.
* Tap Message Display and Actions or Calendar Display and Actions.
* Set the Days To Keep Messages field to 15 or 30, or the Keep Appointments field to 15 Days or 30 Days.
* Press the Menu key.
* Click Save.

9) Delete Old Call Records.
Even after clearing the Event Log from (2) above it doesn’t necesarilly mean that all the calls you’ve made or received and all the messages you’ve sent or received will be deleted. To clear up more space, you can as well delete old call records. To delete call records (on all device software), complete the following steps:
* On the home screen, click Messages.
* With the message list open, hold the ‘alt’ key and press P to display all the phone call logs.
* Scroll to the date before which you want to delete call records and select it.
* Press the menu key, and then click Delete Prior.
* Click Delete to confirm.

Last but not the least….

10) Remove Unused Languages.
Your BlackBerry came with several languages that you can set your phone to. You may be able to write one of the hundreds or maybe you speak two or more foreign languages, it is quite likely that you’d rather just keep your phone in the English mode. Keeping the other unused languages on your phone is definitely a waste of precious space. To delete unwanted and unused languages
For OS 5.0 Devices
* On the Home screen, click Setup.
* Click Setup Wizard.
* Click Languages.
* Select the language you want to use on the BlackBerry smartphone, and then click Next.
Note: The BlackBerry smartphone deletes all languages not selected.

For OS 6.0 Devices
* On the Home screen, click Setup
* Click Languages.
* Tap Manage Languages to expand the option.
* Select the language you want to use on your BlackBerry smartphone, and scroll down and uncheck all unneeded languages.
* Click Update.
Note: The BlackBerry smartphone deletes all languages that are not selected.
* Click Yes to confirm the changes.
* Select Restart.

For OS 7.0 Devices
* On the Home screen, click Setup.
* Select Languages and Input Methods.
* Tap Manage Languages and Input Methods to expand the option.
* Select the language you want to use on your BlackBerry smartphone, and scroll down and uncheck all unneeded languages.
* Click Update.
Note: The BlackBerry smartphone deletes all languages that are not selected.
* Click ‘Yes’ to confirm the changes.
* Select Restart.

These are just a few ways to free up some wasted space on your device and doing these things regularly can help to dramatically improve the speed and overall performance of your BlackBerry device.
There are Apps in the BlackBerry World that can also help improve the phone’s speed and performance and one of our favorite is the Memory Booster (RAM Optimizer). This App works in the background by automatically recovering lost memory, which is then assigned to running applications for faster performance. You can download it from the BlackBerry World or just click HERE

Let us know if these tips worked for you, or if you have any tips or tricks on how to improve the speed and performance of your BlackBerry device! We’d appreciate your comments. Don’t forget to share.

FathomBerry.
PS: If all else fails you could do a Hard Reset (remove battery while device is on) or a Soft Reset (see photo below for Soft Reset keys).

Soft Reset Keys

Soft Reset

Lagging

Lagging

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